Tuesday, January 13, 2015

Top Cold Calling Personas



Lately I have been greatly entertained by the daily voice-mail messages I receive from the cold-callers of the world currently out there dialing for dollars:  

Eminem:  Ridiculously fast talker like some of the most popular rappers.  Or remember those old FedEx commercials?  That guy.

Mumbles: Remember Dustin Hoffman in Dick Tracy? Best when phone is smooshed against your face for further distortion.

Colonel Nathan Jessup:   Read your forceful monologue into my voice-mail with all the reasons why I need you on my wall. Or at least whatever you are selling.

Jeff Spicoli:  Laid back tone like he’s talking to his bro about his favorite pizza. I have to think twice to figure out if we really do know each other.

Patty Simcox:  Over –the-top, up-beat and excited. I imagine you are wearing red, white and blue and singing the “Up with People” theme song.   Funny…I may actually call you back.

My heart goes out to all of these people whose livelihoods rely on the successful outcome of these failed cold-call attempts. PEOPLE! Call yourself and leave yourself a sample call. Would you call yourself back?

Here are a few tips:

I typically open my voice-mail once a day at the most because they are 90% cold-calls.  I grab a pen and my notebook with full intention of taking notes to return calls. 

I get so many cold-call messages that I will only give you a few seconds at the beginning before I just hit 3-3-7 to delete.  If you are speaking clearly, I can understand your name, number and company and if your story peaks my interest, I write it down. That’s your first step to getting a call back. 
   
You improve your odds if you mailed me something cool, interesting and memorable prior to calling. Then when your voice-mail references your memorable mailer, continuing the story of why you are better and different, I may return your call simply because I admire good marketing. 

I am busy. I have a full-time job with many active projects that don’t require you or the thing you are selling. We outsource very little and operate with an in-house agency model. On the other hand, I love marketing. I want to stay up-to-date on new technology, strategies and approaches. Depending on your sales cycle, a meeting at the right time can allow me to pitch management and budget for something new. I enjoy networking. I am a good target but you have to get my attention, peak my curiosity and not annoy me. 

No comments:

Post a Comment