Over the last year I have lost weight, gained lean muscle
and changed my whole body composition. Every few months I have to buy new
clothes (yay!) as the current clothes become too baggy and my co-workers scold
me to go shopping. I am the girl who hates shopping. I am not really into
fashion although I like to look nice. I am not the girl who goes to the mall
and just wanders around and buys random things. I go with purpose: black boots, pants for work, dress for a wedding
etc. and then I leave. If I ever won the
lottery I would hire a stylist and personal shopper.
I was looking for some new professional clothes for work so
on a day off I ventured out to the St. Louis Galleria, a mall I haven’t been to in years,
to go to Ann Taylor. I shop so infrequently I actually arrived at the mall
before the stores were open and the mall was busy with mall walkers. Luckily I only had to wait 10 minutes. It
never dawned on me they wouldn’t be open!
Lindsey was the Ann Taylor representative who unlocked the
door to let me in. I felt ridiculous
hovering like it was 1982 and Cardinals tickets were going on sale, but she
didn’t seem phased at all. She asked how
she could help, I told her what I was looking for and she became my personal
shopper and stylist! She toured me around the store highlighting the items I
had requested and she explained the differences between the styles and fits. She found my size, found blouses to match the
pants and all I had to do was try it all on.
She was so nice and accommodating and kept bringing other items she
thought I would like but not in a pushy, commissioned-sales-person manner, just
very helpful.
There was one pair of pants they didn’t have in my size and
she helped me order online with free shipping.
She also showed me the style of shoes online that would work with the
pants. She made this whole experience so pleasant and positive. I was out of there in 47 minutes and she had
a nice big sale to start the day.
Some of my friends shop online for clothes but I have to try
things on. And I appreciate the opinion
and advice of the sales people. I will
pay a little extra for that service. Online
may be crushing brick and mortar but I don’t know how you replace the personal
assistance of a live human being looking at the fit of the clothes on your
unique body type. Lindsey listened to me
and talked to me about the different styles.
For example, I hated the ruffles on one blouse but I liked the high
neck. She found me the perfect blouse with a high neck and no ruffle and I
never left the fitting room.
Like I said, I really hate shopping but Lindsey’s kind
service really surprised me and I actually enjoyed those 47 minutes. I will definitely be returning to Ann Taylor.
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